A reliable and user-friendly app for life on-the-go
After installing the iOS or Android app, customers with an NN Strategy contract can access their wealth data and investment strategy, follow the performance of their assets and revenue. They can also verify their minimum level of protection, view contract beneficiaries, and track all transactions that have been carried out from 2017 onwards.
NN connect has been designed on top of The Glue’s technology platform which reduces the dependency on legacy backend databases, while aggregating all data and orchestrating the front-end user interactions.
“Thanks to The Glue’s expertise in digitizing financial services, we have succeeded in developing an application fast, meeting our requirements perfectly. The Glue’s flexible approach allowed us to add advanced features answering the needs of our customers. This partnership is important for NN, as the use of innovative digital technologies is a key condition for our development in Belgium,” explains Jan Van Autreve, CEO of NN.
Jurgen Ingels, Chairman of the Board at The Glue, adds: “This solution is just one single use case resulting from our joint view on the future shape of financial services. We will continue to work with NN and explore new ways to accelerate their ability to deliver engaging digital services to their customers.”
NN uses itsme®, an app developed by the consortium Belgian Mobile ID. It makes the app more user friendly and secures the privacy of customer data. It creates a unique digital identity that allows the user to securely connect to applications and websites without using passwords, secret codes, or card readers. The Glue features a standard itsme® integration.
Digital with a human touch: the central role of the broker
NN believes the broker is inextricably linked to great personal service. They remain the customer’s main contact, and the new digital service saves both the client and the broker a lot of time, allowing brokers to find the best solutions for their clients.
Jan Van Autreve, CEO of NN explains: “A modern approach, based on digital tools, does not mean the disappearance of the human dimension, especially in the field of insurance, where contracts are undeniably linked to important moments in your life. That’s why, in addition to the convenience and speed of digital services such as our NN connect app, we believe that our customers need personal advice and tailored support.”
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About The Glue
The Glue delivers a unique combination of fintech business expertise and a transformative software platform. The company was conceived to meet financial institutions’ need to provide innovative services on their complex legacy infrastructures, fast and reliably. The Glue enables harmonization of applications, easy data aggregation, and superior customer engagement in open API ecosystems. Founded in 2015 by fintech pioneers Jurgen Ingels and Stefan Dierckx, the company is headquartered in Brussels. The Glue employs 30 people. Visit www.theglue.com and https://www.linkedin.com/company/the-glue-solutions/
Media contact: Steve Lacourt, email@example.com, +32 (0) 476 53 13 80
As a life insurer, NN offers protection through innovative solutions (disability and death, retirement savings and branch 23 pension saving products) with a broad network of brokers and partners in the banking sector. NN has 1.4 million clients in Belgium and is part of NN Group, an international insurer and asset manager with an excellent capital position, active in 18 countries around the world.
As an expert in protective insurance products, NN aims to become the most personal insurer in Belgium. Everyone is unique in their own way and that deserves a personal approach. In this way, NN also wants to help Belgians in their search for a healthy and happy life.
About NN Group
With 15,000 employees, NN Group offers pension, insurance and investment services, as well as banking services to more than 17 million customers worldwide. NN Group comprises Nationale Nederlanden, NN and NN Investment Partners. NN Group is listed on Euronext Amsterdam (NN).
For more information about NN, please visit www.nn.be
See also: www.nnrunningclub.be and www.gelukkigebelgen.be
Press contact for NN in Belgium: Annelore Van Herreweghe, +32 (0) 2 238 88 11